Returns & Exchanges

At Daniel Wellington, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items bought directly from our website. Items must be in their original, unused condition with all protective stickers and packaging intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  After submitting your request, download and print the pre-paid UPS or DHL shipping label provided via email.

• 3.
  Package Your Items

  Place the product in its original Daniel Wellington box and secure it inside a shipping carton, ensuring the return label is clearly visible.

• 4.
  Drop Off and Track

  Drop off your package at the nearest authorized shipping point and keep your receipt to track the status of your refund.